How is my privacy protected?

Updated September 2, 2026

Your health information is exactly that — yours. Everything you share with Jive Health, from your intake answers to your visit notes, is handled in HIPAA-compliant systems.

  • Encrypted in transit and at rest — your data is protected as it moves and where it's stored.

  • Access-controlled — only the clinicians and staff involved in your care can see your health information.

  • Never sold — we don't sell your personal health information.

Even your shipments are discreet — packaging doesn't reveal what's inside.

Privacy questions or a records request? Email support@jivehealth.co and we'll help.

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