What if I move out of state?

Updated September 2, 2026

Moving doesn't have to interrupt your treatment. Here's what to do:

  1. Update your shipping address in your patient portal under Delivery & Payment.

  2. Let us know at support@jivehealth.co that you've changed states.

Telehealth licensing works state by state, so as long as Jive Health operates in your new state, you're set. You may be paired with a clinician licensed there — your care and history carry right over.

If we don't yet operate in your new state, we'll tell you right away and help you plan a safe transition of care.

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