Treatment

What is compounded semaglutide and tirzepatide?

Compounded GLP-1 medications are prepared by licensed pharmacies to match the dose your clinician prescribes for you.

What's included in each shipment?

Each shipment includes a 4-week supply of medication plus the injection supplies you need for the month.

How do I take my injections?

Step-by-step injection guidance lives in your patient portal, and your clinician can walk you through it live.

How does increasing my dosage work?

Dose increases are always clinician-led. Book an appointment in your patient portal to discuss moving up.

I was on GLP-1 medication elsewhere. Can I start at a higher dose?

Possibly — upload your previous prescription to your patient portal and book a visit so your clinician can review it.

Why isn't my vial completely full?

A partly filled vial is normal — pharmacies use different vial sizes, and your dose is measured precisely.

How do I get started with microdose injections?

New patients can choose a microdose plan at checkout; existing patients switch through a quick clinician consult.

Virtual appointments: why, what to expect, and how to reschedule

How clinician visits work at Jive Health — why they matter, what happens during one, and how to rebook if plans change.

Do I need lab work?

Only if your clinician determines it's necessary. If labs are needed, we'll walk you through exactly what to do.

How do I submit my lab results?

Upload lab results to the Documents section of your patient portal — recent existing results may count too.

I completed labs — why didn't my dosage change?

Labs inform your clinician's decisions, but they don't guarantee a dose change. Here's how to discuss your results.